Call Toll Free 1-800-348-2225 or 574-259-2070
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Bernell Policies


Bernell Policies:

Bernell is the largest Vision Therapy Product Company in the world. The original company was founded in 1954 by Dr. Bernard Vodnoy and his wife Nellie. The company was rebuilt when it had financial problems in 1997 by two practicing optometrists, Dr. Craig Andrews (Salem, IL---bernell@charter.net ) and Dr. Charles Shearer(Mishawaka, IN---Bernellconsult@aol.com). They remain actively involved with the company management along with Al Martin (amartin553@aol.com), VP of Operations. Dr. Shearer is VP of Research & Design. Bernell is a Division of Vision Training Products, Inc.

Our Focus:

As a company, our main focus is to serve the ophthalmic community. With this task in mind, we offer to our professional customers to match or beat anyone's pricing on our 2,000+ products! Bernell never wants you to pay more to buy from us! Also, we understand how busy our customers are and that you do not always have the time to search for products or compare prices. If there is ever a product not listed on our site, or that you are having trouble finding, please contact us and we'll try to find it for you! We have a staff who will search out the products for you and offer the lowest price available for that product.

Our Location:

4016 N Home Street
Mishawaka, IN 46545

You may contact us by phone at 574-259-2070 or 800-348-2225.
You may also fax Bernell at 574-259-2102 or 2103.

Bernell operates on Eastern Standard Time. We have customer representatives available to answer the phones between the hours of 8:00am-5:30pm Monday through Friday.

Terms and Conditions of Sales Inside the U.S. and Internationally

Click here to download pdf

Privacy Statement

What information do we collect?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by going to 'My Account' logging in and following the options on the page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please see 'Terms and Conditions' section listed above the privacy statement section.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 10/19/2009

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Bernell Corporation
4016 North Home Street
Mishawaka, Indiana 46545
USA
info@bernell.com
800-348-2225